Covid -19 has created some major changes in the way businesses are currently operating.
Some businesses are thriving and some sadly are facing serious challenges.
As your broker we specialise in locating the best finance deals and the best machinery to suit your requirements. We are an introducer of new business to a panel of lenders one of which will agree to finance your machine or vehicle.
Please be assured we want to do all we can to help you resolve any issues.
Recommendation: Please ask the finance company to email you confirming any changes to your existing plan will not effect your credit rating.
If you would like to discuss any matters in detail please contact your designated broker via email or mobile phone.
Alternatively the entire Arblease team can be contacted on 01604 623644.
How we can help you:
What we do:
- Our company sources the best and most suitable finance deals for businesses.
- Our company helps the client find the best machine or vehicle at the best price.
What we cannot do (in line with GDPR and FCA):
- We cannot make any decisions about arrears.
- We cannot make any decisions about payment holidays.
- We cannot advise you on the implications and impact payment holidays might have on credit ratings.
- We cannot negotiate any changes to existing finance agreements and agreed payment terms.
- We are only the introducer of finance. We are a broker.
How do you discuss and negotiate payment breaks and arrears:
Please contact the finance house directly and quote your personal/business details:
BNP Paribas Leasing Solutions
- 0345 603 6457
BNP Paribas press release 2.4.20:
We have seen an understandable but significant increase in requests for payment reschedules. I’m writing to confirm the steps we are taking to help customers through this challenging time.
Customers have been advised to submit their requests for payment holidays to email@example.com. Phone lines have been closed so we can focus on processing requests.
To speed up processing, we have now diverted additional staff to this activity and adjusted authority levels for our Customer Services teams so they may handle the bulk of the submissions, with only larger exposures having to be referred to Credit & Risk. These submissions will be processed and acknowledged back to the customer with a one way letter of amendment (no requirement for the customer to sign and return).
Payment holidays will be considered as primarily an extension to the existing term or by maintaining original term and spreading the skipped repayment months across the remaining period.
Our Account Managers will discuss with brokers, dealers & manufacturers where residual value buybacks or maintenance collection is included in a reschedule request.
Larger balance requests or those including residuals and maintenance are being handled by our Credit and Risk teams, the customer’s request will be considered and, if approved, we will immediately process the amendment and send a letter to the customer detailing the repayment changes that they will be asked to acknowledge.
We are committed to working with our customers and partners during this very challenging period and the steps outlined above should offer reassurance, during these uncertain times, about the processes we have in place to support payment reschedule requests.
- 0208 973 2089
Hitachi Capital Business Finance
- 01784 227322
- 0118 955 6675
Aldermore’s statement 25.3.20: We are not taking requests for payment holidays over the telephone however we do have a dedicated team to handle all of these requests, therefore please ask the Customer to fill in the details below and send it to the following email address AFCOLLECTIONS@ALDERMORE.CO.UK and we will be in touch.
- Agreement number(s) / Customer Name:
- Please provide reason for your request:
- Nature of your business:
- Expectations from Aldermore:
Please allow time for them to action this request and to get in touch with you. They are currently dealing with extremely high volumes of queries and are working through these as quickly and efficiently as possible. The turnaround time for requests is currently over 1 week. If you have payments due to be taken, we are advising that you do have the option to cancel your direct debit if needed.